Terms of Service

Welcome to bio.re ("we", "us", "our"). By accessing or using our platform, mobile apps, APIs, or any related services (the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you don't agree to these Terms, you may not access or use the Services. If you're using the Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

To use bio.re, you must:

• Be at least 18 years old (or legal age of majority in your jurisdiction)
• Have full legal capacity to enter into binding contracts
• Not be prohibited from using the Services under applicable law
• Not have been previously removed from bio.re for violation of our policies

Creators in certain jurisdictions may be required to complete identity verification (KYC) via our partner providers before receiving payouts.

To access most features, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials and 2FA where enabled
• Promptly update your account if information changes
• Accept responsibility for all activities that occur under your account
• Not share your account with others or transfer it without our consent

We reserve the right to suspend or terminate accounts that violate these Terms or appear fraudulent.

If you create content, sell DMs, or receive payments on bio.re, you're a Creator. Additional terms apply:

Pricing & fees

• You set your own DM prices
• bio.re charges a 5% platform fee on each paid transaction (no hidden costs)
• Payment processing fees (e.g., Stripe) are deducted separately by the processor
• You receive the net amount via your connected payout method

Content ownership

You retain ownership of all content you post. By posting, you grant bio.re a non-exclusive, worldwide, royalty-free license to host, display, and distribute that content solely for the purpose of operating the Services.

Payout & tax

Creators are responsible for their own taxes, including income reporting in their jurisdiction. We provide 1099-K forms for U.S.-based Creators earning over thresholds set by the IRS. For EU Creators, invoices are issued per applicable VAT rules.

If you purchase DMs, tip, or interact with Creators, you're a Fan. You agree that:

• All paid DMs are final once sent — but we offer a 72-hour auto-refund if the Creator does not reply
• Tips are gifts and non-refundable
• You will not use the Services to harass, threaten, or impersonate anyone
• Your wallet balance is a pre-paid credit, not a bank deposit — it earns no interest and cannot be transferred to third parties

You agree not to:

• Violate any applicable law or regulation
• Post content that is illegal, fraudulent, or infringes others' rights
• Sexualize, exploit, or endanger minors in any form — zero tolerance, permanent ban
• Engage in harassment, threats, doxxing, or targeted harm
• Distribute malware, spam, phishing links, or unauthorized advertising
• Scrape, reverse-engineer, or attempt unauthorized access to the Services
• Sell or trade accounts, impersonate others, or create fake engagement
• Upload copyrighted material without permission (see our DMCA policy)

Violations may result in content removal, account suspension, permanent ban, or legal action.

Payment processing is handled by Stripe and other certified partners. By using paid features, you agree to their respective terms.

Platform fee

bio.re charges 5% on each paid DM or tip. This is our only fee — we do not charge subscription fees to Creators or Fans.

Refund policy

• Fan wallet top-ups are non-refundable once credited (EU users retain statutory 14-day withdrawal right for unused balance)
• Paid DMs: If the Creator fails to reply within 72 hours, the payment is automatically refunded to your wallet
• Tips: Non-refundable (they are gifts)
• Disputes: Contact support within 30 days of the transaction

The bio.re name, logo, and platform design are our intellectual property. You may not use them without written permission except to reference our Services.

All user-generated content remains the property of its creator. By posting, you grant bio.re the limited license described in the "Creator-Specific Terms" section.

If you believe your copyright has been infringed, see our DMCA policy.

The Services are provided "as is" without warranty of any kind. bio.re does not guarantee uninterrupted access, error-free operation, or specific financial outcomes for Creators.

To the maximum extent permitted by law, bio.re is not liable for indirect, incidental, or consequential damages arising from your use of the Services. Our total aggregate liability is limited to the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow these limitations; in those cases, our liability is limited to the extent permitted by law.

You may delete your account at any time from Settings. We may suspend or terminate your account if you violate these Terms or for legal/safety reasons.

Upon termination:

• Your Bio Page becomes inaccessible
• Pending earnings are paid out within 30 days (subject to fraud hold periods)
• User-generated content is deleted after a 30-day grace period (some data retained where legally required)
• These Terms' provisions that should survive (IP, liability, dispute resolution) remain in effect

We may update these Terms from time to time. Material changes will be notified via email and in-app notification at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Any dispute shall first be attempted to be resolved informally by contacting support. If unresolved within 60 days, the courts of England and Wales shall have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court.

EU/UK users: You retain all mandatory consumer rights under your local jurisdiction. This clause does not deprive you of those rights.

Questions about these Terms? Reach out:

• Email: hi@bio.re
• Support: Contact page
• Company Name: MENSO DIGITAL LTD
• Company Number: 17010102
• Data Protection Registration Certificate: ZC089517
• Address: Suite 10477 5 Brayford Square, London, United Kingdom, E1 0SG